Courses: 1 - 1 of 1
Assert yourself: learning to be assertive
The aim To show staff what assertive behavior is and isn't, and how and when to be assertive. About the program Assertive behavior means saying what we want, need, feel, think or believe in ways which are direct, honest and appropriate, but also respects the rights of those we are addressing - treat... read more
DVD style course with completion certificate only